Error Uploading Documents To Siebel File System

(Doc ID 1502350.1)

Last updated on MARCH 01, 2018

Applies to:

Siebel Life Sciences CRM - Version SIA [21238] and later
Information in this document applies to any platform.


On : SIA [21238] version, System Admin

When attempting to Add/Update Templates using Document server component error appears.

"We detected an Error which may have occurred for one or more of the following reasons:

Error occurred while creating file in filesystem. Please contact your system administrator.(SBL-SVC-00184)"

The issue can be reproduced at will with the following steps:
Login to Siebel application and access/create document templates

The issue has the following business impact:
Due to this issue, users cannot access document templates.


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