ACR 620: Field 'Prom Group Id' does not exist in definition for business component 'FS Agreement Item'. (SBL-DAT-00398) (Doc ID 1502975.1)

Last updated on MARCH 02, 2017

Applies to:

Siebel Field Service - Version 8.1.1.5 SIA [21229] and later
Information in this document applies to any platform.

Symptoms

After applying ACR 620 on 8.1.1.5 SIA, associate a product to an agreement gets an error and fails:

 1. Log in into application
  2. Click on Agreements Tab
  3. If you don't have any Agreement record, create one and then drill down on
  the Agreement name
  4. Then click on Line Item Revenue tab in lower applet
  5. Create new record by clicking on the New button
  6. In the empty record select a product using the pick applet. For
  example, select the vanilla product named 'PS Generic Vehicle'.
  7. After that selection the error occurs:
  
  [1]Error invoking service 'Context Service', method 'GetRowSetData' at step
  'Get Row Set'.(SBL-BPR-00162)
  [2]Field 'Prom Group Id' does not exist in definition for business component
  'FS Agreement Item'.
  
  Please ask your systems administrator to check your application
  configuration.(SBL-DAT-00398)

Cause

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