Headless Configuration Business Service Method ApplyPromotionDefaults Does Not Do Same As When The UI Applies Promotion Defaults (Doc ID 1503274.1)

Last updated on MARCH 02, 2017

Applies to:

Siebel Communications - Version 8.1.1.3 SIA[21219] to 8.1.1.6 SIA [21233] [Release V8]
Information in this document applies to any platform.
***Checked for relevance on 02-02-2016***

Symptoms

The “Headless Configuration" business service method "ApplyPromotionDefaults" produces different results when invoked by a script instead of the UI. The attributes are being set incorrectly.

For example, take the following:
 
  Attribute: Test Attr
  Enumerated with values A,B,C.
  Class: Test1 with above attribute.
  Simple Product: Child C1
  Complex Product: Root with above product.
  Promotion: Test Promo with above product. Set exclusions so attribute can only be C.

In the UI, add the promotion to an order. The attribute on the root is set to C.

Run script to add the promotion etc to an order (see example below), the attribute on the root is set to null.

 

Cause

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