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Team Field Values In Events Plan Not Inherited By The Child Event (Doc ID 1503801.1)

Last updated on NOVEMBER 22, 2019

Applies to:

Siebel CRM - Version 8.1 [21039] and later
Information in this document applies to any platform.

Symptoms


Values in the field "Team" in events plan details applet are not inherited by the child event

Changes

The issue was readily reproduced following the steps below:

1 Login to application using Standard SRF connected to SAMPLE using valid Credentials: for example USER1/USER1

2 Navigate to Events > Event Plans

3 Create a new record with only USER1 in Team

4 Click on Team MVG and notice that only USER1 is in Team

5 Navigate to Events and select the event created from the event plan created in step 3, click on Team MVG and notice only USER1 in Team

6 Create another record with USER1 and USER2 in Team, where USER1 is Primary

7 Navigate to Events and selected the event created from the event plan created in step 6, click on Team MVG and notice only USER1 in Team

8 Create another record with USER1 and USER2 in Team, where USER2 is Primary

9 Navigate to Events and select the event created from the event plan created in step 8, click on Team MVG and notice only USER1 in Team

10 Create another record with USER2 in Team , USER2 as Primary

11 Navigate to Events and select the event created from the event plan created in step 8, clicked on Team MVG and notice
only USER1 in Team

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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