My Oracle Support Banner

Recent records after database restore (Doc ID 1503816.1)

Last updated on NOVEMBER 19, 2019

Applies to:

Siebel Financial Services CRM - Version 8.1.1.8 SIA [23012] and later
Information in this document applies to any platform.

Symptoms

1. Take a back up for Siebel database

2. Add a record at [Accounts]->[Accounts List] view

3. Restore the Siebel database from the backup.

4. Go to [Accounts]->[Accounts Home] view. The 'Recent Records' applet still shows the record created the step2 even though it does not exist. If you try to drilldown from the record, you will see SBL-DAT-00309 error.

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.