Recent records after database restore
(Doc ID 1503816.1)
Last updated on NOVEMBER 19, 2019
Applies to:
Siebel Financial Services CRM - Version 8.1.1.8 SIA [23012] and laterInformation in this document applies to any platform.
Symptoms
1. Take a back up for Siebel database
2. Add a record at [Accounts]->[Accounts List] view
3. Restore the Siebel database from the backup.
4. Go to [Accounts]->[Accounts Home] view. The 'Recent Records' applet still shows the record created the step2 even though it does not exist. If you try to drilldown from the record, you will see SBL-DAT-00309 error.
Cause
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In this Document
| Symptoms |
| Cause |
| Solution |