Recent records after database restore (Doc ID 1503816.1)

Last updated on MARCH 02, 2017

Applies to:

Siebel Financial Services CRM - Version 8.1.1.8 SIA [23012] and later
Information in this document applies to any platform.

Symptoms

1. Take a back up for Siebel database

2. Add a record at [Accounts]->[Accounts List] view

3. Restore the Siebel database from the backup.

4. Go to [Accounts]->[Accounts Home] view. The 'Recent Records' applet still shows the record created the step2 even though it does not exist. If you try to drilldown from the record, you will see SBL-DAT-00309 error.

Cause

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