The "Product Import" Siebel Inbound Web Service crashes after 2nd invocation in same Siebel Object Manager session / task

(Doc ID 1503838.1)

Last updated on MARCH 02, 2017

Applies to:

Siebel eConfigurator - Version [IP2013] and later
Information in this document applies to any platform.


The "Upsert" method of the standard Business Service: "Product Import" (published as Siebel standard Inbound Web Service: "Product Import") will CRASH when it is invoked within same Siebel Application session MORE THAN ONE TIME.

Note: In recent Siebel Fix Pack release, the "StateLless" or "Statefull" mode invocation of the "Product Import" Web Service may not crash, but still behave incorrectly: perform NO product import  AND return NO SOAP response.

Sample Siebel EAI Object Manager log one can observe:



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