The "Product Import" Siebel Inbound Web Service crashes after 2nd invocation in same Siebel Object Manager session / task (Doc ID 1503838.1)

Last updated on MARCH 02, 2017

Applies to:

Siebel eConfigurator - Version 8.1.1.11 [IP2013] and later
Information in this document applies to any platform.

Symptoms

The "Upsert" method of the standard Business Service: "Product Import" (published as Siebel standard Inbound Web Service: "Product Import") will CRASH when it is invoked within same Siebel Application session MORE THAN ONE TIME.

Note: In recent Siebel Fix Pack release, the "StateLless" or "Statefull" mode invocation of the "Product Import" Web Service may not crash, but still behave incorrectly: perform NO product import  AND return NO SOAP response.

Sample Siebel EAI Object Manager log one can observe:

 

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms