Can we change "Comm Inbound Item List Applet" Applet Class CSSSWEFrameInMail, to not have New Search Specification on "Display In" = "Communications and Activities"? (Doc ID 1504109.1)

Last updated on MARCH 02, 2017

Applies to:

Siebel Tools - Version 8.1.1.8 SIA [23012] and later
Information in this document applies to any platform.
**Checked for relevance 26-06-2014**

Goal

In siebel 8.1.1.8, the email activities are not visible under communication screen.
From the SQL spool, we see that system is querying for CAL_TYPE_CD = 'Communication and Activities'.

Applet used : "Comm Inbound Item List Applet"
Class : CSSSWEFrameInMail

In previous version of Siebel, the activities were visible but due to class definition change in 8.1.1.8 they are not visible.

We have a requirement not to have that condition (CAL_TYPE_CD = 'Communication and Activities') executed when we query any activity in the Comm Inbound Item List Applet.

We changed class of applet from CSSSWEFrameInMail to CSSSWEFrameAlarmListSch and now the SQL does not show CAL_TYPE_CD = 'Communication and Activities'

Please let us know if changing the class name would have any other impact or would break any functionality. Please tell us the class that we should change to and will not have any impact or provide us another alternate way, so that we can accomplish the behavior that was in previous versions.
 

Solution

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