Siebel is persisting (appending) cookies returned from previous outbound web service (HTTP) call
(Doc ID 1505110.1)
Last updated on AUGUST 19, 2022
Applies to:
Siebel CRM - Version 15.0 [IP2015] and laterInformation in this document applies to any platform.
Symptoms
8.1.1.6 SIA [21233]
Issue:
-----------
A problem was reported while passing cookie from siebel outbound web service call (with Transport= Local Business Service) .
On the first web service call Siebel sends a "WSL-credential" cookie in the HTTP request header and receives the cookies- Ltpatoken2 and LtpaToken - from external web server in the HTTP response header.
On the second call Siebel sends the WSL-credential cookie + LtpaToken2 + Ltpatoken in the HTTP request header.
Expected behavior:
-------------------------
Siebel should only send the "WSL-credential" cookie in the HTTP request header and not append the LtpaToken2 + Ltpatoken anytime
For the 1st outbound WS call, the HTTP request header contains just the 'WSL-credential' cookie :
WebSvcOutbound WSOutboundTrace 3 00000002509305cc:0 2012-11-02 11:46:52 Executing outbound web service operation 'SearchMarketingConsumer' using port 'ConsumerMarketingContactEU' of web service 'ConsumerMarketingContactEUServiceV1' in namespace 'urn:ford/interface/Consumer/Marketing/Contact/EU/v1'
EAITransport EAITransportDebug 4 00000002509305cc:0 2012-11-02 11:46:52 *** HTTP request Headers for Data Send Request:
User-Agent: Mozilla/4.0
Accept: text/*
cookie: WSL-credential=UJNh41CT7oMBAN4ABHVzZXJpZD1zdmlqYXlhcABpcGFkZHI9MTkuMTEwLjIwNS4xNQBhY2lncm91cD1OT05PVlZNAGRlcHQ9NTAwMUY4OUQ1NABvcmdjb2RlPT8AZW1wY29kZT1BAG1ycm9sZT1OAG9yZz1BUEEAY29tcGFueT1TQVRZQU0AZGl2YWJicj1BUEEAc2l0ZWNvZGU9NzUyNABjaXR5PUNIRU5OQUkAc3RhdGU9PwBjb3VudHJ5PUlORABzdWJqZWN0aWQ9c3ZpamF5YXBAZm9yZC5jb20AAABDTj13c2x2NC1pbnRlcm5hbABZ46pHL+q5VYgmlNKWiRF9c76o/ZT6SdiszmSPmBCoMhXB3/b5ojRT9MDB4Tev8Vi9Z9kSbwBGpbKGF/Cy7aLayLGhC0wmQX5FmyTIM+l3Bf+qHH/rssxE0+ZIdY0t/OqrSVqgL2Psc8MPDYNIaBTW0oGNZUhFs6vv+qiwSO1Ylg==
Content-Type: text/xml; charset=UTF-8
EAITransport EAITransportDebug 4 00000002509305cc:0 2012-11-02 11:46:54 *** HTTP response Headers from Data Send request:
HTTP/1.1 200 OK
Date: Fri, 02 Nov 2012 06:16:53 GMT
Server: IBM_HTTP_Server/6.1.0.41 Apache/2.0.47
Content-Length: 1899
Set-Cookie: LtpaToken2=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; Path=/
Set-Cookie: LtpaToken=bLgQFRFEfA89H9ku0XSO3GyGrqnkXrr5pUXbG3wTnpeXbdoITiQqRbJDWFKkR2Q6psKo4pU/JZ4mUUE/MFwMC0Ycr8kx8HOBm0dImoH68rdBdTA8cZnKNRm5YhmB5gZjcPpUcmnZgb1N+GxaaUp8JwX/9VO5OKLxnJn1DVNlaHwt0jNziptcHmC+3YveD/QK9UEK9zFGwRq2LLl5s5nGF1ctzZHWG4/aDs09D/iANGO1PjJ+ZYLELu4qTEEjVwPE3cXe3HDXlwRvs2821HYDtN1e4UzlWKI+FpdsFdO2Va86o2AHbTvxM34UL9XsF/sZTp/8djNqATDaq7HzrUzo3g==; Path=/
Expires: Thu, 01 Dec 1994 16:00:00 GMT
Cache-Control: no-cache="set-cookie, set-cookie2"
Content-Type: text/xml; charset=UTF-8
Content-Language: en-US
EAITransport EAITransportDebug 4 00000002509305cc:0 2012-11-02 11:46:52 *** HTTP request Headers for Data Send Request:
User-Agent: Mozilla/4.0
Accept: text/*
cookie: WSL-credential=UJNh41CT7oMBAN4ABHVzZXJpZD1zdmlqYXlhcABpcGFkZHI9MTkuMTEwLjIwNS4xNQBhY2lncm91cD1OT05PVlZNAGRlcHQ9NTAwMUY4OUQ1NABvcmdjb2RlPT8AZW1wY29kZT1BAG1ycm9sZT1OAG9yZz1BUEEAY29tcGFueT1TQVRZQU0AZGl2YWJicj1BUEEAc2l0ZWNvZGU9NzUyNABjaXR5PUNIRU5OQUkAc3RhdGU9PwBjb3VudHJ5PUlORABzdWJqZWN0aWQ9c3ZpamF5YXBAZm9yZC5jb20AAABDTj13c2x2NC1pbnRlcm5hbABZ46pHL+q5VYgmlNKWiRF9c76o/ZT6SdiszmSPmBCoMhXB3/b5ojRT9MDB4Tev8Vi9Z9kSbwBGpbKGF/Cy7aLayLGhC0wmQX5FmyTIM+l3Bf+qHH/rssxE0+ZIdY0t/OqrSVqgL2Psc8MPDYNIaBTW0oGNZUhFs6vv+qiwSO1Ylg==
Content-Type: text/xml; charset=UTF-8
EAITransport EAITransportDebug 4 00000002509305cc:0 2012-11-02 11:46:54 *** HTTP response Headers from Data Send request:
HTTP/1.1 200 OK
Date: Fri, 02 Nov 2012 06:16:53 GMT
Server: IBM_HTTP_Server/6.1.0.41 Apache/2.0.47
Content-Length: 1899
Set-Cookie: LtpaToken2=rhqXAvq9GhcWJMSz4QYhOWMYmCqE7nm2rx65A+yBeWS66YYm9h9sjEYJm4PQkQnuotr3jM+fYCf+9fm/zkSGHqIf5YvBy1EWk82icN6olizF3PUohZRtxfqpWFnjnASBk/GaLxFNuonMbX3Rtpp1UC/7vzwQA+wXh4hxZVWGUOMCp1lKjipOXHt+0Tz81YM9CLSBmfvm5C03+3bAZflZVwnXkjSjySXQJwvgLyFrEX01v3LgmzlvWPVUm2Bk+VxxmxH5FrV8b7qFmm7tl+e2ktAEYmq5TxaqxpSVwVzRqToA3AQJ70ho5/2Re0zHHTWWEaCg9IY2dKKeui7Eu6ZsIQDPNbB4wrZ115HeCUjnFnnoVxegElzPDHYdbTB4dwjr7r8L3i5I9X5J7W9WyzNSz76J5GyeJB4/sfZlXpcDG8TeGf2LaYbjNJ4s9UawCKbMzzk74gFucRtIJYeD1yuDUMGiUQEpbhhUvn+hzJOSJF37fvHIPyAWM8Q8gPoKqhXoU8O2JB/bKCfTWcXb8eV3PqM4SCWcXkkkogwruaBDeet1wCE2HiWaDMLHEy5dgg3nSU++6EM9CDYtQgQ2zX7W6Aosk2cr1xhYKyKW65zllLSKBPyGgIQ7bt3RLIAuOBqfkN+05Qc9A5+JBvl99AO+mtNaddb8gdk40f575F1gH5pZwJibnOStI8rZaW4PGRik; Path=/
Set-Cookie: LtpaToken=bLgQFRFEfA89H9ku0XSO3GyGrqnkXrr5pUXbG3wTnpeXbdoITiQqRbJDWFKkR2Q6psKo4pU/JZ4mUUE/MFwMC0Ycr8kx8HOBm0dImoH68rdBdTA8cZnKNRm5YhmB5gZjcPpUcmnZgb1N+GxaaUp8JwX/9VO5OKLxnJn1DVNlaHwt0jNziptcHmC+3YveD/QK9UEK9zFGwRq2LLl5s5nGF1ctzZHWG4/aDs09D/iANGO1PjJ+ZYLELu4qTEEjVwPE3cXe3HDXlwRvs2821HYDtN1e4UzlWKI+FpdsFdO2Va86o2AHbTvxM34UL9XsF/sZTp/8djNqATDaq7HzrUzo3g==; Path=/
Expires: Thu, 01 Dec 1994 16:00:00 GMT
Cache-Control: no-cache="set-cookie, set-cookie2"
Content-Type: text/xml; charset=UTF-8
Content-Language: en-US
For the 2nd call the HTTP request header contains the 'WSL-credential' cookie, plus the LtpaToken2 & LtpaToken returned in the response from previous call.
WebSvcOutbound WSOutboundTrace 3 00000002509305cc:0 2012-11-02 11:50:21 Executing outbound web service operation 'SearchMarketingConsumer' using port 'ConsumerMarketingContactEU' of web service 'ConsumerMarketingContactEUServiceV1' in namespace 'urn:ford/interface/Consumer/Marketing/Contact/EU/v1'
EAITransport EAITransportGeneric 3 00000002509305cc:0 2012-11-02 11:50:21 Sending Request
EAITransport EAITransportDebug 4 00000002509305cc:0 2012-11-02 11:50:21 *** HTTP request Headers for Data Send Request:
User-Agent: Mozilla/4.0
Accept: text/*
cookie: WSL-credential=UJNh41CT7oMBAN4ABHVzZXJpZD1zdmlqYXlhcABpcGFkZHI9MTkuMTEwLjIwNS4xNQBhY2lncm91cD1OT05PVlZNAGRlcHQ9NTAwMUY4OUQ1NABvcmdjb2RlPT8AZW1wY29kZT1BAG1ycm9sZT1OAG9yZz1BUEEAY29tcGFueT1TQVRZQU0AZGl2YWJicj1BUEEAc2l0ZWNvZGU9NzUyNABjaXR5PUNIRU5OQUkAc3RhdGU9PwBjb3VudHJ5PUlORABzdWJqZWN0aWQ9c3ZpamF5YXBAZm9yZC5jb20AAABDTj13c2x2NC1pbnRlcm5hbABZ46pHL+q5VYgmlNKWiRF9c76o/ZT6SdiszmSPmBCoMhXB3/b5ojRT9MDB4Tev8Vi9Z9kSbwBGpbKGF/Cy7aLayLGhC0wmQX5FmyTIM+l3Bf+qHH/rssxE0+ZIdY0t/OqrSVqgL2Psc8MPDYNIaBTW0oGNZUhFs6vv+qiwSO1Ylg==
Content-Type: text/xml; charset=UTF-8
Cookie: LtpaToken2=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; LtpaToken=bLgQFRFEfA89H9ku0XSO3GyGrqnkXrr5pUXbG3wTnpeXbdoITiQqRbJDWFKkR2Q6psKo4pU/JZ4mUUE/MFwMC0Ycr8kx8HOBm0dImoH68rdBdTA8cZnKNRm5YhmB5gZjcPpUcmnZgb1N+GxaaUp8JwX/9VO5OKLxnJn1DVNlaHwt0jNziptcHmC+3YveD/QK9UEK9zFGwRq2LLl5s5nGF1ctzZHWG4/aDs09D/iANGO1PjJ+ZYLELu4qTEEjVwPE3cXe3HDXlwRvs2821HYDtN1e4UzlWKI+FpdsFdO2Va86o2AHbTvxM34UL9XsF/sZTp/8djNqATDaq7HzrUzo3g==
EAITransport EAITransportGeneric 3 00000002509305cc:0 2012-11-02 11:50:21 Sending Request
EAITransport EAITransportDebug 4 00000002509305cc:0 2012-11-02 11:50:21 *** HTTP request Headers for Data Send Request:
User-Agent: Mozilla/4.0
Accept: text/*
cookie: WSL-credential=UJNh41CT7oMBAN4ABHVzZXJpZD1zdmlqYXlhcABpcGFkZHI9MTkuMTEwLjIwNS4xNQBhY2lncm91cD1OT05PVlZNAGRlcHQ9NTAwMUY4OUQ1NABvcmdjb2RlPT8AZW1wY29kZT1BAG1ycm9sZT1OAG9yZz1BUEEAY29tcGFueT1TQVRZQU0AZGl2YWJicj1BUEEAc2l0ZWNvZGU9NzUyNABjaXR5PUNIRU5OQUkAc3RhdGU9PwBjb3VudHJ5PUlORABzdWJqZWN0aWQ9c3ZpamF5YXBAZm9yZC5jb20AAABDTj13c2x2NC1pbnRlcm5hbABZ46pHL+q5VYgmlNKWiRF9c76o/ZT6SdiszmSPmBCoMhXB3/b5ojRT9MDB4Tev8Vi9Z9kSbwBGpbKGF/Cy7aLayLGhC0wmQX5FmyTIM+l3Bf+qHH/rssxE0+ZIdY0t/OqrSVqgL2Psc8MPDYNIaBTW0oGNZUhFs6vv+qiwSO1Ylg==
Content-Type: text/xml; charset=UTF-8
Cookie: LtpaToken2=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; LtpaToken=bLgQFRFEfA89H9ku0XSO3GyGrqnkXrr5pUXbG3wTnpeXbdoITiQqRbJDWFKkR2Q6psKo4pU/JZ4mUUE/MFwMC0Ycr8kx8HOBm0dImoH68rdBdTA8cZnKNRm5YhmB5gZjcPpUcmnZgb1N+GxaaUp8JwX/9VO5OKLxnJn1DVNlaHwt0jNziptcHmC+3YveD/QK9UEK9zFGwRq2LLl5s5nGF1ctzZHWG4/aDs09D/iANGO1PjJ+ZYLELu4qTEEjVwPE3cXe3HDXlwRvs2821HYDtN1e4UzlWKI+FpdsFdO2Va86o2AHbTvxM34UL9XsF/sZTp/8djNqATDaq7HzrUzo3g==
Cause
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In this Document
| Symptoms |
| Cause |
| Solution |
| References |