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Campaign Loading Issue (Doc ID 1506728.1)

Last updated on DECEMBER 11, 2016

Applies to:

Siebel Marketing - Version[21219] and later
Information in this document applies to any platform.
***Checked for relevance on 23-Jun-2014***


While loading the campaign, the below general error message is occurring

Error/Warning : Error invoking service 'Mktg Data Load Service', method 'CampaignLoad' at step 'Load Segment Tree Cells/Segments'.(SBL-BPR-00162)
One or more of the parallel tasks may have encountered an error. Any queued tasks that were scheduled to follow the failed task have been cancelled.(SBL-MKT-00453)

While reviewing the log files, it was found that this campaign load failed because of first name having comma (,)  in between the first and last name. In the EAI file format 'comma' is treated as a separate column.



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