EAI:Change of Primary on MVG Integration Component Fails with SBL-DAT-00471/end of file error (Doc ID 1508439.1)

Last updated on JULY 20, 2016

Applies to:

Siebel CRM - Version 8.1.1.3 SIA[21219] and later
Information in this document applies to any platform.

Symptoms

8.1.1.3 SIA[21219]

Issue:
-------------
An error occurs while updating Primary Address of Account using OOTB Web Service "SelfServiceAccount" "Execute" method.

Steps:
------------------
- Create Account "John"
- Insert and Associate two Addresses with Account Named "ABC" and "XYZ".
- If "ABC" is marked as Primary Address, try to make "XYZ" as primary address using "SelfServiceAccount" execute method.


Error:

SBL-DAT-00471: Invalid operation when not executed
An end of file error has occurred.
Please continue or ask your systems administrator to check your application configuration if the problem persists.(SBL-DAT-00393)



Cause

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