The HP-UX web server on Itanium platform can not address more than 1 GB of heap (Doc ID 1510035.1)

Last updated on JULY 20, 2016

Applies to:

Siebel CRM - Version 8.0 SIA [20405] to 8.0.0.13 SIA [20448] [Release V8]
Siebel CRM - Version 8.1.1 SIA [21111] and later
HP IA64 HPUNIX

Symptoms

 When running the Siebel swse plugin 8.0 or 8.1 on the HP-UX platform, the swse log contains the following error message:

 

SisnapiLayerLog Error 1 000888f250b631c8:0 2012-11-30 13:56:42   209: [SISNAPI]: connection (0x41025270) OSDCreateThread() failed with errCode = 852173 sysError 11

GenericLog GenericError 1 000888f250b631c8:0 2012-11-30 13:56:42 (smconn.cpp (318) err=1180695 sys=0) SBL-NET-01047: Internal: failed to create async listener thread

SisnapiLayerLog Error 1 000888f250b631c8:0 2012-11-30 13:56:42   209: [SISNAPI]: connection (0x41025270) OSDCreateThread() failed with errCode = 852173 sysError 11

 

End users then are getting the "server busy" message.

 

When you run the 'top' command and restrict the output to httpd processes you will see that the Virtual process size is at or slightly higher than 1 GB.

 

 

 

 


Cause

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