Errors SBL-DBC-00104 And ORA-24338 When Saving New Account Record (Doc ID 1510756.1)

Last updated on MARCH 02, 2017

Applies to:

Siebel CRM - Version 8.1.1.7 SIA [21238] and later
Information in this document applies to any platform.
Checked for Relevance 21-MAY-2014

Symptoms

Using our customized Siebel application when we create a new account and try to save it we get the following errors:
- - -
Error retrieving next record from the database.(SBL-DBC-00104)
ORA-24338: statement handle not executed
- - -

but the record is well saved.

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms