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Event Plan Status Status Change Is Not Cascaded To Child Events (Doc ID 1511144.1)

Last updated on JULY 21, 2017

Applies to:

Siebel CRM - Version 8.1.1.7 SIA [21238] to 8.1.1.8 SIA [23012] [Release V8]
Information in this document applies to any platform.

Symptoms

Customer noted in 7.8.2.14 that when an event plan was updated all events were also updated with the type change.

However in 8.1.1.7, this was not the case.

Steps to re-produce:

Create an event plan, status type of 'Launched'

Create two child events; 'event1' and 'event2'
The child events also have the status type of 'Launched'

 

Navigate back to the event plan; chnag e the status from 'Launched' to 'In Progress'

The child events were not updated with the status type.

Cause

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In this Document
Symptoms
Cause
Solution
References

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