Siebel 8.1.1.9 Open UI is not enabled on the Web Client (Doc ID 1514025.1)

Last updated on MARCH 02, 2017

Applies to:

Siebel CRM Call Center - Version 8.1.1.9 [23016] and later
Information in this document applies to any platform.

Symptoms

After following the steps on the "Siebel Maintenance Release Guide Version 8.1.1.9, Rev. A December 2012 > Instructions for ACR 801: Siebel Open UI Enhancements

> Configuration Instructions for Siebel Open UI", Siebel 8.1.1.9 Open UI is not enabled on the Web Client. 

Cause

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