My Oracle Support Banner

Error "SBL-ISS-00605: Cannot find field Root Product Id" While Performing Add To Cart in eCommerce After Applying Patch 8.1.1.5 (Doc ID 1515504.1)

Last updated on AUGUST 11, 2022

Applies to:

Siebel CRM - Version 8.1.1.5 [21229] and later
Information in this document applies to any platform.

Symptoms

Add to cart functionality does not work for Siebel eCommerce application after upgrading to 8.1.1.5.

It fails with error - SBL-ISS-00605: Cannot find field Root Product Id in Business Component Asset Mgmt - Asset, the respective Integration Object, and/or the mapping user properties of Business Service SIS OM PMT Service.
 

Changes

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Changes
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.