My Oracle Support Banner

Internal Worker Error SBL-CFG-00148 When Trying To Configure A Product With Related Constraints Rules (Doc ID 1516978.1)

Last updated on SEPTEMBER 04, 2018

Applies to:

Siebel Configurator Runtime - Version 8.0.0.6 SIA [20423] and later
Information in this document applies to any platform.

Symptoms

We get an Internal Worker Error when trying to Modify an Asset due to some constraint rules.

SBL-CFG-00148: Il modulo di configurazione interna ha rilevato il seguente errore durante l'aggiornamento del modello: Errore interno del worker..
 


 
STEPS

The issue can be reproduced with the following steps:
1. Create a product structure that has defined some Constraint Rules:

Product Structure (extremely simplified):
- CP
  -- Child CP 1
  --- Grand Child P 1
  -- Child CP 2
  --- Grand Child P2

Rule 1: "Grand Child P 1" requires "Child CP 2"
Rule 2: "Child CP 2" requires "Grand Child P2"

2. Modify Asset (or Customizing above product) can cause Internal Worker Error.
 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution
References


This document is being delivered to you via Oracle Support's Rapid Visibility (RaV) process and therefore has not been subject to an independent technical review.
My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.