Internal Worker Error SBL-CFG-00148 When Trying To Configure A Product With Related Constraints Rules (Doc ID 1516978.1)

Last updated on MARCH 02, 2017

Applies to:

Siebel Configurator Runtime - Version 8.0.0.6 SIA [20423] and later
Information in this document applies to any platform.

Symptoms

We get an Internal Worker Error when trying to Modify an Asset due to some constraint rules.

SBL-CFG-00148: Il modulo di configurazione interna ha rilevato il seguente errore durante l'aggiornamento del modello: Errore interno del worker..
 


 
STEPS

The issue can be reproduced with the following steps:
1. Create a product structure that has defined some Constraint Rules:

Product Structure (extremely simplified):
- CP
  -- Child CP 1
  --- Grand Child P 1
  -- Child CP 2
  --- Grand Child P2

Rule 1: "Grand Child P 1" requires "Child CP 2"
Rule 2: "Child CP 2" requires "Grand Child P2"

2. Modify Asset (or Customizing above product) can cause Internal Worker Error.
 

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms