Calls to the PersonService UCM CRUD web service fail with SBL-EAI-04313: There is no active Web Service with operation named http://www.svb.nl/schema/PAS/v1.0:getPerson.

(Doc ID 1516998.1)

Last updated on MARCH 02, 2017

Applies to:

Siebel Universal Customer Master - Version 8.1.1.5 SIA [21229] and later
Information in this document applies to any platform.

Symptoms

Environment:
-------------------
Product Type: Siebel Universal Customer Master
Version: 8.1.1.5 SIA [21229]
OS platform: Linux x86
DB: Oracle Server - Enterprise Edition
Env type: Development, Test and Production

Statement of Issue:
-----------------------------
An external application was calling the getPerson operation on the PersonService web service. The call completed correctly in 2012. In 2013, the call fails with an error in development, test and production.

Error:
-------
(factory.cpp (675)) SBL-EAI-04313: Er is geen actieve webservice met een bewerking met de naam http://www.svb.nl/schema/PAS/v1.0:getPerson.

In English:

(factory.cpp (675)) SBL-EAI-04313: There is no active Web Service with operation named http://www.svb.nl/schema/PAS/v1.0:getPerson.

Cause

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