Siebel 126.96.36.199 startup error in Linux
(Doc ID 1517242.1)
Last updated on AUGUST 31, 2017
Applies to:Siebel Call Center - Version 188.8.131.52 and later
Siebel CRM - Version 15.15 [IP2015] to 15.15 [IP2015] [Release V15]
SUSE \ UnitedLinux x86-64
When starting the Gateway, Siebel service or OHS Web server in Linux, the startup fails and the following error can be observed:
GenericLog GenericError 1 0000a37650d22d26:0 2012-12-20 11:09:30 (smilobj.cpp (1076) err=1376350 sys=1) SBL-SMI-00094: Internal: Could not get the IP address: Internal: gethostbyname_r ()failed with error. (%sysError)
However the name of the host can be resolved correctly when running outside of Siebel. This occurs in SuSE, OEL and other Linux flavours.
To view full details, sign in with your My Oracle Support account.
Don't have a My Oracle Support account? Click to get started!
In this Document
|This document is being delivered to you via Oracle Support's Rapid Visibility (RaV) process and therefore has not been subject to an independent technical review.|