Bug 15972259 : Problems with F5 and Revise Functionality (Doc ID 1519522.1)

Last updated on JUNE 12, 2014

Applies to:

Siebel eConfigurator - Version 8.1.1.8 SIA [23012] and later
Information in this document applies to any platform.

Goal

Some customers run into issues with F5 (refresh of the IE) and a following revise of quote or order.

 

Scenario 01: 
1. Log in to Siebel Communications. 
2. In Quote screen, choose one quote and press F5. 
3. Then click on the Revise button. The record is corrupt. 

   
Scenario 02:
1. Log in to Siebel Communications.
2. Press F5 outside of Quote screen.
3. In Quote screen, choose one quote. Then click on the Revise button.
4. The application is crashed.

 

This is reported in different Siebel versions and bugs.

Solution

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