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Recurrent Siebel Coredump (Doc ID 1522183.1)

Last updated on FEBRUARY 14, 2022

Applies to:

Siebel Tools - Version 7.8.2.14 SIA[19251] and later
Information in this document applies to any platform.

Symptoms

On : 7.8.2.14 SIA[19251] version, Siebel VB / eScript / COM

Customer was getting the following core dump on the Service Agreement BC:
Unmangled stack:


7eff0358 int CMapWordToOb::Lookup(unsigned short,CObject*&)const (98, 3, 636fb374, 113940, 64, 7f99cb58) + 8
7bb2ba10 CSSELMechanism*CSSELContext::GetMechanism(ELMechType) (50, 3, 7f948e44, 7f9ac350, 0, fc4f854) + 14
7bb2a794 CSSELMechInst*CSSELIface::GetMechInst(ELMechType) (1fb759b0, 3, 636fb4a4, bf040a0, 13d494d8, 3) + 14
7bb2ad28 ELEventState CSSELIface::ForwardEvent(const SSstring&,CPtrArray&) (1fb759b0, 636fb51c, 636fb4a4, 3, 0, 28) + 20
7bb2af70 ELEventState CSSELIface::ForwardEvent(const SSstring&) (1fb759b0, 636fb51c, c34, 7bb33c44, 671c8, 636fb4a4) + 18
7bb33c50 ELEventState CSSELBusCompIface::OnChangeRecord() (1fb759b0, 2000, 7bb56238, 636fb51c, 330, 0) + 38
72a124f4 unsigned short CSSBusComp::EventChangeRecord() (101fc1f0, 0, 0, 1fb759b0, 0, 72bca5c8) + fc
72a21864 unsigned short CSSBusComp::Home() (101fc1f0, 58c, 65ae8140, 0, 72bca5c8, 101fc24c) + 450
72a45cd8 unsigned short CSSBusComp::UpdateLinks(int) (fc46698, 0, 0, 0, 0, 636fb894) + 3e8
72a21894 unsigned short CSSBusComp::Home() (fc46698, 58c, 7145e338, 0, 72bca5c8, 0) + 480
721e3c6c unsigned short CSSELBusCompImpl::ExecuteQuery(int,int) (0, 1, 0, 1fa48b28, 0, 800) + b8
715d6078 void CSSBusCompJSMechInst::ExecuteQuery(Call*) (721e3bb4, 1fa48b28, 721fca58, 636fbca8, 0, 636fbd40) + 12c
7162f094 callFunction (bf040a0, 0, 716766bc, 1f49ad40, 139088f0, 0) + c74
7161ee5c secodeInterpret (bf040a0, a350, 1fa47a08, 1f49ad60, 10, 5) + 10c4
7162e388 callFunctionFully (bf040a0, 3, 1f49a9e0, 1, 0, 0) + 40
7161b8b0 jseCallFunctionEx (a4d0, 3, fa5a2c8, 636fc68c, 0, 0) + 490
715cfb0c ELEventState CSSJSMechInst::CallEvent(const SSstring&,CPtrArray&) (1fa49b70, 636fcb18, 636fcb1c, bf040a0, a5ff514, 16534bd8) + 708
7bb2ad44 ELEventState CSSELIface::ForwardEvent(const SSstring&,CPtrArray&) (1c541030, 636fcb18, 636fcb1c, 2, 0, c00) + 3c
7bb35804 ELEventState CSSELServiceIface::OnPreInvoke(const SSstring&,const CCFPropertySet&,CCFPropertySet&) (1c541030, 0, 636fcf8c, 636fcf88, 7bb56238, 636fcb1c) + cc
72a01eac unsigned short CSSService::ELEventPreInvoke(const SSstring&,const CCFPropertySet&,CCFPropertySet&,int&) (7, 636fccd0, 636fcf8c, 636fcf88, 636fcccc, 1a6745c0) + e0
72a02d94 unsigned short CSSService::InvokeMethod(const unsigned short*,const CCFPropertySet&,CCFPropertySet&) (1a6745c0, 1c85cdd4, 636fcf8c, 636fcf88, 0, 636fccd4) + 20c

Cause

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In this Document
Symptoms
Cause
Solution
References


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