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Behavior of Thread bar by navigation vs. script (Doc ID 1522484.1)

Last updated on JANUARY 23, 2013

Applies to:

Siebel CRM Service, SPE - Version 8.1.1.3 SIA[21219] and later
Information in this document applies to any platform.

Symptoms

Customer want to know a behavior that how thread bar is displayed once navigating to a specific view. Here are the two scenarios on Standard environment to compare.

 

Scenario by navigation:

1. Navigate to Quotes > List.
2. Add an opportunity record to a specific Quote record.
3. Drill-down the opportunity record.
4. Once navigated to the target view, thread bar is displayed as following.

 

Scenario by Script:

1. Create a custom button on Quote List Applet to invoke script.
2. Put the following script on Quote List Applet.

 

3. Once clicked the custom button, thread bar is displayed as following.

 

Cause

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