IE process still remains when it's closed by "x" button on the Siebel 8.1.1.8 Web Client (Doc ID 1523402.1)

Last updated on MARCH 02, 2017

Applies to:

Siebel Financial Services CRM - Version 8.1.1.8 SIA [23012] to 8.1.1.8 SIA [23012] [Release V8]
Information in this document applies to any platform.

Symptoms

IE process still remains when it's closed by "x" button on the Siebel 8.1.1.8 Web Client. Also, a new session is automatically created.
Note that IE process remains on the taskbar with minimized window until I terminate iexplore.exe from the Task Manager.
This issue does not occur on the Siebel 8.1.1.7 and 8.1.1.9. 

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms