GetBusComp method in Browser script is not working in OpenUI (Doc ID 1523895.1)

Last updated on DECEMBER 07, 2016

Applies to:

Siebel CRM - Version 8.2.2.2 SIA[23016] and later
Information in this document applies to any platform.

Symptoms

On : 8.2.2.2 SIA[23016] version, Siebel VB / eScript / COM

ACTUAL BEHAVIOR
---------------
The "GetBusComp" method in browser script is not working thus causing the toggle applet which uses this method fails to work.

EXPECTED BEHAVIOR
-----------------------
The method should not return a null value.

STEPS
-----------------------
The issue can be reproduced at will with the following script in browser Applet_Load event of "SIS Account List Applet":
 var applet = this;
 var BO = this.BusObject();
 alert(BO.Name());
 var BC = BO.GetBusComp("Account");
 alert(BC.Name());
 
BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, the scripts that use this method no longer work.

Cause

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