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eMail Response Not Licensed To Use POP3SMTP Driver for Inbound Email, throwing error: EMail Response Not Licensed To Use POP3SMTP Driver (Doc ID 1524815.1)

Last updated on SEPTEMBER 27, 2021

Applies to:

Siebel eCommunications eMail Response - Version 8.1.1.7 SIA [21238] and later
Information in this document applies to any platform.

Symptoms

 While trying to use eMail Response Inbound Email functionality, getting the below error in CommInboundReceiver , email component log :

Changes

Siebel environment was upgraded to 8.1.x  and while going through  the validation of email functionality it was noticed - no inbound emails are coming into Siebel application.

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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