Use 32-bit JRE and its *.so libraries (32-bit) platform on 64-bit Linux OS to run Oracle Universal Installer of Siebel Fix Pack 8.1.1.8+

(Doc ID 1524990.1)

Last updated on MARCH 02, 2017

Applies to:

Siebel CRM - Version 8.1.1.8 [23012] and later
Linux x86-64

Symptoms

The Oracle Universal Installer (OUI) of the Siebel Fix Pack 8.1.1.8+, executed by 64-bit Java-run-time (JRE) by command ./runInstaller -jreLoc /usr/jdk6_64bit ....

on the 64-bit Linux OS, hangs at the "Installation Details and Progress" screen after typing the message: "Creating API Installer instance":

The installer error log file orainsta*.err reports following error:

Changes

 JRE 64-bit was installed on the 64-bit Linux OS on the /usr/jdk6_64bit folder.

 JRE 32-bit was installed on the 64-bit Linux OS on the /usr/jdk6_32bit folder.

Cause

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