Promotion Upgrade, Batch Validate and Linked Items (Doc ID 1530018.1)

Last updated on MARCH 02, 2017

Applies to:

Siebel CRM - Version 8.1 [21039] and later
Information in this document applies to any platform.
Checked for relevance 03-Aug-2015

Goal

With standard workflow "ISS Promotion Upgrade Process", there is step "Apply New Promotion", this step calls internal steps:
Business Service : Configurator Service, method BatchValidate. 

BatchValidate can return wrong results if the underlying call of GetLinkedItemValues uses cached linked item values instead of recalculating them. 

How can we address this?

Solution

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