Siebel Server Sync For Exchange 2010 – Web Service Connector Not Working (Doc ID 1530167.1)

Last updated on JANUARY 07, 2016

Applies to:

Siebel Server Sync - Microsoft Exchange Server - Version 8.1.1.7 SIA [21238] and later
Information in this document applies to any platform.

Goal

How can you verify the connection between Siebel and Exchange 2010 is working via the Web Service Exchange connector?

Customer have done all the set up for SSSE but unable to synchronize and in the logs, customer  getting the below errors:


ObjMgrBusServiceLog InvokeMethod 4 0000012c51140bc4:0 2013-02-08 14:51:18 Begin: Business Service 'PIMSI Engine Service' invoke method: 'DispatchExtractReqMsgs' at cfc26b0

ObjMgrBusServiceLog InvokeMethod 4 0000012c51140bc4:0 2013-02-08 14:51:18 Begin: Business Service 'PIMSI Dispatcher Service' invoke method: 'DispatchExtractReqMsgs' at 1804d2f8

ObjMgrBusServiceLog Error 1 0000012c51140bc4:0 2013-02-08 14:51:18 (dispatchersvc.cpp (1407)) SBL-MBL-20004: An error occurred.
 

Solution

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