Loyalty Accrual Transaction Sub Status Not Updated (Doc ID 1532283.1)

Last updated on NOVEMBER 17, 2016

Applies to:

Siebel Loyalty Accrual Engine - Version 8.1.1.7 [21238] and later
Information in this document applies to any platform.

Symptoms

While processing accrual txns, even if all processing occurs with no errors, and the points are correctly rewarded to loy member, the sub status information at the transaction level is not set to SUCCESSFUL.
This was happening in 7.8 but not happening in 8.1

Cause

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