Reports Upload Fails When Using jvm.dll Of JDK 1.7 (Doc ID 1533152.1)

Last updated on JANUARY 03, 2020

Applies to:

Symptoms

Reports upload is failing with error Failed to load the JVM DLL, check that the specified dll name is correct (SBL-EAI-05006) when using the JDK 1.7

Steps to reproduce the issue.

1. Take any working Siebel - BIP environment which has JDK 1.7 installed

2. If Siebel is installed on Windows then just set the JAVA_HOME environment variable to C:\Java\jdk1.7.0_10

    Note: Adjust the path as per your environment

3.  Now try uploding the reports it will fail with error
     Failed to load the JVM DLL.
 
   
[1][0] Failed to load the JVM DLL, check that the specified dll name is correct (SBL-EAI-05006)
[2]Object manager error: ( [0] Failed to load the JVM DLL, check that the specified dll name is correct (SBL-EAI-05006)
   

Cause

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