Closed SR Displayed In Home Screen (Doc ID 1534746.1)

Last updated on MARCH 02, 2017

Applies to:

Siebel CRM - Version 8.0 SIA [20405] and later
Information in this document applies to any platform.
""Checked for Relevance on 18-MAR-2016""

Symptoms

Home page in eCommunication application displays SRs with status Closed.

Cause

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