CommOutboundMgr Log Error: SBL-DAT-00938: The Language Code Is Not Valid.

(Doc ID 1535947.1)

Last updated on DECEMBER 01, 2016

Applies to:

Siebel eMail Response and Smart Answer Package - Version 8.1.1.7 SIA [21238] and later
Information in this document applies to any platform.

Goal

CommOutboundMgr log files are created - when Auto Acknowledgements are sent through the OOTB workflow and the following errors are logged, even though the email is sent successfully.

Line 1960: CommSrvr CommSrvrError 1 00004a8c511f00f0:0 2013-02-21 13:03:30 @cInst = 0 so we are able to execute the buscomp.
Line 2037: CommSrvr CommSrvrError 1 00004a8c511f00f0:0 2013-02-21 13:03:30 @cInst = 0 so we successfully execute the buscomp.
Line 2368: CommSrvr CommSrvrError 1 00004a8c511f00f0:0 2013-02-21 13:03:30 @cRecip = 0 so we are able to execute the buscomp.
Line 2378: CommSrvr CommSrvrError 1 00004a8c511f00f0:0 2013-02-21 13:03:30 @cRecip = 0 successfully execute the buscomp.
Line 3168: ObjMgrSessionLog Error 1 00004a8c511f00f0:0 2013-02-21 13:03:31 (physmod.cpp (2066)) SBL-DAT-00938: The language code  is not valid.  Please check and try again.


It does flood the log directory obviously. There are no other side effects seen.
 

Solution

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