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How Can Loyalty Promotion "Invoke Custom Action" Action And Be Used While Calling Custom Workflow? (Doc ID 1541998.1)

Last updated on SEPTEMBER 17, 2021

Applies to:

Siebel Loyalty Engine - Version 8.2.2 SIA[22320] and later
Information in this document applies to any platform.


The scope is to invoke custom workflow from "Invoke Custom Action" (LOY Customer Action Business Service).

Is it necessary to use EAI Transaction Service(Begin transaction\End Transaction) in the custom workflow to maintain transactional operation, or is it by  default included in Loyalty Processing?


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