RMA Return Order not Closing Order Status after Receiving the Order
(Doc ID 1549685.1)
Last updated on JULY 21, 2020
Applies to:Siebel Field Service - Version 22.214.171.124 SIA  and later
Information in this document applies to any platform.
If the Order type is RMA Return, and while receiving the parts for this order the order status is not changing to closed it remains pending even after completing the receipt.
Is it a Expected behavior ?
How the status will get closed for RMA orders ?
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