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After a new SRF release that Adds New Fields to View, Some Application Users Can Not See New Fields, If They Delete User's User Preference File, the Fields are Visible. (Doc ID 1550930.1)

Last updated on NOVEMBER 22, 2019

Applies to:

Siebel Tools - Version 8.1.1.5 [21229] and later
Information in this document applies to any platform.

Symptoms

We added a few new fields on the "My Activities" on the Home Page View.  Some users are not able to see those new fields added in the recently released SRF configuration file. 

This is the the Applet that the new SRF changed and this is also the Applet where some users can not see the new fields? 

"Activity List Applet (WCC Home)"

 

Changes

 A new srf configuration file with view and applet changes was moved into production.

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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