SBL-EAI-05003: Call To JNI_CreateJavaVM Failed. (Doc ID 1551407.1)

Last updated on MARCH 02, 2017

Applies to:

Siebel Finance Service - Version 7.7.2.12 SIA[18393] and later
Information in this document applies to any platform.

Symptoms

On : 7.7.2.12 SIA[18393] version, Siebel EAI

When attempting to call a java business service
the following error occurs.

ERROR
-----------------------
SBL-EAI-05003: Call to JNI_CreateJavaVM failed.'


STEPS
-----------------------
The issue can NOT be reproduced at will and occurs more frequently in production where a larger number of JVMs is instantiated

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users perceive random SBL-EAI-05003: Call to JNI_CreateJavaVM failed.'

Cause

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