8.1.1.10: Error SBL-DAT-00306 when accessing Server Administration ->Enterprise Explorer View (Doc ID 1551757.1)

Last updated on MARCH 02, 2017

Applies to:

Siebel Media Call Center - Version 8.1.1.10 [23021] and later
Siebel CRM - Version 8.1.1.10 [23021] and later
Information in this document applies to any platform.

Symptoms

We have upgraded to 8.1.1.10 (path 7.8.2.16-->8.1.1.9-->IRM 8.1.1.10).
We have encountered an error accessing to this view:

Site Map-->-Server Configuration Administration->Enterprise Explorer

Server Configuration Administration Screen-->Enterprise Explorer View (Configuration)

SBL-DAT-00306. Search is not allowed (translated)

Log file shows following messages:

 

ObjMgrBusCompLog 000005dc516f1308 Warning 2: 0 04.18.2013 10:41:02 (buscomp.cpp (13160)) SBL-DAT-00315: Grading operations are not available.

ObjMgrBusCompLog 000005dc516f1308 Warning 2: 0 04.18.2013 10:41:02 (buscomp.cpp (13016)) SBL-DAT-00306: Not allowed to look.
..

...
ObjMgrMiscLog 000005dc516f1308 Warning 2: 0 18.04.2013 10:41:02 (objdef.cpp (7467)) SBL‑DAT‑00170: Unable to load DLL 'SSCAADFR.DLL'.
...
ObjMgrBusCompLog 000005dc516f1308 Warning 2: 0 04.18.2013 10:41:02 (buscomp.cpp (26532)) SBL-DAT-00306: Not allowed to look.

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms