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New Button Hangs in 8.1.1.10 on Address MVG Applet in High Interactivity (Doc ID 1551985.1)

Last updated on MARCH 02, 2017

Applies to:

Siebel Energy - Version 8.1.1.10 [23021] to 8.1.1.11 [23030] [Release V8]
Information in this document applies to any platform.

Symptoms

In the Siebel Energy High Interactivity application, when creating a new Address from the Address MVG pop-up, the application hangs.

STEPS
1. Launch the application in High Interactivity.
2. Click on the Account tab.
3. Select an Account.
4. Click on the Address MVG.
5. In the Address pop-up, click on the New button to create a new address.

Result: The MVG hangs; users must cancel the application via the File Manager.

Cause

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In this Document
Symptoms
Cause
Solution
References


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