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SBL-ISS-00121 When Modifying an Asset or using ABOWebServices (Doc ID 1552481.1)

Last updated on FEBRUARY 09, 2018

Applies to:

Siebel eCommunications - Version 8.1.1.4 SIA [21225] and later
Siebel eConfigurator - Version 8.1.1.4 SIA [21225] and later
Information in this document applies to any platform.
**Currency Check on 20 Mar 2015**

Symptoms


We get error SBL-ISS-00121 error when testing ABOWebService. The same error is raised when doing a Modify Asset in the GUI.
This happens for assets where attribute name has changed in class definition.
 
ERROR: SBL-ISS-00121: Extended Attribute - AttributeName; The Item can not be found
 
STEPS
The issue can be reproduced with the following steps:
1. Launch ABOWebService for a product where the attribute name has changed.
=> You will get SBL-ISS-00121

Alternatively, it happens also when

1. Press Modify in Account Summary View for the given Asset.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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