Drilldown causes SBL-DAT-00359 error if the applet has a date field (Doc ID 1552724.1)

Last updated on FEBRUARY 01, 2017

Applies to:

Siebel CRM - Version 8.2.2 SIA[22320] to 8.2.2.3 SIA [23021] [Release V8]
Siebel CRM - Version 8.1.1.9 [23016] to 8.1.1.10 [23021] [Release V8]
Information in this document applies to any platform.

Symptoms

In Open UI, when drilling down to a view based on different business object and the original applet has a date field, it causes date conversion error if the date format is different from system date format. For example;

(1) Login to Siebel application JPN version (Open UI).

(2) Go to [Accounts]->[Accounts List]->[Activities] view

(3) Try to drilldown on any activity record. You will see the following errors:

--------------------------------
[1] Wrong field values or value types detected in field Due. Please re-enter your field values. If you need additional assistance, please refer to the documentation.(SBL-UIF-00299)
[2] The Value '04/29/2013 17:48:24' cannot be converted to a date time value (SBL-DAT-00359)
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Cause

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