Last updated on SEPTEMBER 22, 2017
Applies to:Siebel Finance CRM Call Center - Version 22.214.171.124 SIA  and later
Information in this document applies to any platform.
The customer complains that the following error appears in every log file:
GenericError 1 000011d851500868:0 2013-03-26 15:49:26 [AUDIT_LOG]: Global audit cache load successful
He thinks that the error should not log a GenericError at log level = 1, which is just informative.
The error should be written if the Global audit cache could NOT be loaded.
Siebel logs without the need to log (it's not an error condition and only error conditions should be logged at log level = 1).
The customer is using Siebel version 126.96.36.199 SIA . The customer is only expecting logs that have errors or logging turn up.
The customer is asking if there is a way to not see these error messages in log files.
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