"INVALID LICENSE" Error Message Shown in Siebel Marketing Email Editor (Ektron eWebEditPro)
Last updated on MAY 17, 2013
Applies to:Siebel Marketing - Version 8.1.1 SIA  to 184.108.40.206  [Release V8]
Information in this document applies to any platform.
When attempting to Edit a Marketing Email Template the following error occurs.
The XML data failed to load due to the following error.
Error #: -1: System Error: -2146697208
Line #: 0 Position: 0
Position in document: 0
Document URL: https://<URL>/<virtual directory>/webeditor/v4/config.xml
When the eWebEditPro editor has launched the following is shown in right click > Menu > Version
A license is required for host: <hostname>
INVALID LICENSE is shown in black text with a bright red background as shown below:
The issue can be reproduced at will with the following steps:
1. Go to Offers screen
2. Go to Email Treatments
3. Go to the Edit Email tab
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