Siebel Persistently Prompts For ActiveX Installation After Upgrading From 8.1.1.7 To 8.1.1.9
(Doc ID 1555380.1)
Last updated on APRIL 18, 2023
Applies to:
Siebel CRM - Version 8.1.1.9 [23016] and laterInformation in this document applies to any platform.
Symptoms
Environment:
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8.1.1.9 OpenUI;
Issue:
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Open UI prompts to install ActiveX component when running IE. SiebelAx_Desktop_integration.cab.
Expected Behavior:
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The ActiveX control is not supported in Open UI, it should not be prompted .
Actual Behavior:
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Siebel 8.1.1.9, openUI enabled OM is prompting to install SiebelAx_Desktop_integration.cab always.
Cause
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In this Document
Symptoms |
Cause |
Solution |
References |