Error On PersonMatchServiceweb service via SOAP UI; wrong response returned (Doc ID 1558949.1)

Last updated on MARCH 02, 2017

Applies to:

Siebel CRM - Version 8.1.1.7 [21238] to 8.1.1.10 [23021] [Release V8]
Information in this document applies to any platform.

Symptoms

Customer was using the PersonMatch web service.

Via SOAP, the input was being sent but the output returned errors with:

<faultcode>SOAP-ENV:Server</faultcode>
<faultstring>Error while processing argument SwiPersonMatchOutputIO
for operation PersonMatch(SBL-EAI-04316)</faultstring>
<detail>
<siebelf:siebdetail
xmlns:siebelf="http://www.siebel.com/ws/fault">

<siebelf:logfilename>EAIObjMgr_enu_0017_17825802.log</siebelf:logfilename>
<siebelf:errorstack>
<siebelf:error>
<siebelf:errorcode>SBL-EAI-04316</siebelf:errorcode>

<siebelf:errorsymbol>IDS_EAI_WS_PROCESS_OP_ARG</siebelf:errorsymbol>
<siebelf:errormsg>Error while processing argument
SwiPersonMatchOutputIO for operation
PersonMatch(SBL-EAI-04316)</siebelf:errormsg>
</siebelf:error>
<siebelf:error>
<siebelf:errorcode>SBL-EAI-04010</siebelf:errorcode>

<siebelf:errorsymbol>IDS_EAI_WS_PROCESS_OP_ARG</siebelf:errorsymbol>
<siebelf:errormsg>Root component property set 'type'
was '', should be 'SwiPersonMatchOutputIO' for Integration Object type
'SwiPersonMatchOutputIO'(SBL-EAI-04010)</siebelf:errormsg>

Cause

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