Last updated on MARCH 02, 2017
Applies to:Siebel CTI - Version 188.8.131.52 SIA  to 15.9 [IP2015] [Release V7 to V15]
Information in this document applies to any platform.
Customer set up new siebel Server on Windows Server to intergrate with existing Solaris Siebel Servers. Siebel Windows Server is only going to be used for communication with 3rd Party CTI Driver AMC driver but driver is failing to load.
ERROR:Failed on invoking ClientConnect in Comm. Server Svc., err=36181, msg=Unable to load communication driver DLL AMCSiebelAdapter.dll.(SBL-CSR-00507), input=
Error in Scomm log:
ID10647_6171[05/31/2013 11:02:43]:DEBUG:(Driver Proxy Handle: 120860064 ) Begin: CSCDDriverProxy::LoadDriverLibrary
ID10647_6171[05/31/2013 11:02:43]:DEBUG:(Driver Proxy Handle: 120860064 ) End: CSCDDriverProxy::LoadDriverLibrary
ID10647_6171[05/31/2013 11:02:43]:ERROR:Failed to load driver DLL AMCSiebelAdapter.dll errno = 0
ID10647_6171[05/31/2013 11:02:43]:ERROR:Error on invoke media manager method(StartAllDriver),
Sign In with your My Oracle Support account
Don't have a My Oracle Support account? Click to get started
My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms