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Siebel 8.0.0.12 and 8.0.0.13 SWSE Support On WINDOWS 2008 R2 (64-bit) and IIS 7.5 (Doc ID 1561061.1)

Last updated on DECEMBER 20, 2018

Applies to:

Siebel CRM Call Center - Version 8.0.0.13 SIA [20448] and later
Information in this document applies to any platform.

Symptoms

Internet Information Server 7.5 was configured according to the following documents:

Doc Id 781428.1 - Siebel Support for Windows 2008

Doc Id 1340948.1 HTTP Error 500.0 Internal Server Error while Opening Thin Client using IIS 7.5

Trying to access the Siebel Application (e.g. Callcenter) using the Web Client led to the following error seen in the Web Browser:

Cannot display the Web Page

Additionally the following error was logged in the SWSE-log file:

SisnapiLayerLog Error

Cause

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In this Document
Symptoms
Cause
Solution
References


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