Last updated on MARCH 02, 2017
Applies to:
Siebel CRM Call Center - Version 8.0.0.13 SIA [20448] and laterInformation in this document applies to any platform.
Symptoms
Internet Information Server 7.5 was configured according to the following documents:
Doc Id 781428.1 - Siebel Support for Windows 2008
Doc Id 1340948.1 HTTP Error 500.0 Internal Server Error while Opening Thin Client using IIS 7.5
Trying to access the Siebel Application (e.g. Callcenter) using the Web Client led to the following error seen in the Web Browser:
Cannot display the Web Page
Additionally the following error was logged in the SWSE-log file:
SisnapiLayerLog Error
Cause
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