Workflow Process Manager Crashes (Doc ID 1561366.1)

Last updated on MARCH 02, 2017

Applies to:

Siebel CRM - Version 8.1.1.7 [21238] and later
Information in this document applies to any platform.
Reviewed for relevance "29-July-2016"

Symptoms

On : 8.1.1.7 SIA [21238] version, Siebel VB / eScript / COM

ACTUAL BEHAVIOR
---------------
When executing LOV business object in function called from the BusComp_PreSetFieldValue, multiple time, the application is crashing with the following stack.
- CALL STACK -
0xa6b91000
sscfcmn +0x17ba2 = CSSObjectBase::ClearErrorMsg() +0x12
sscfel +0x72cb = CSSELIface::ForwardEvent() +0xab
sscfel +0x7acd = CSSELIface::ForwardEvent() +0xbd
sscfel +0xdbd3 = CSSELBusCompIface::OnSetFieldValue() +0x73
sscfom +0x2c613 = CSSBusComp::EventSetFieldValue() +0xc3
sscfom +0x412f4 = CSSBusComp::SetFieldValue() +0xb24
sscfom +0x3d39a = CSSBusComp::ValidatePickValue() +0x70a
sscfom +0x40bcf = CSSBusComp::SetFieldValue() +0x3ff
sscfomlg +0x6076 = CSSELBusCompImpl::SetFieldValue() +0x2a6
sscfcli +0x2b0ca = CSSCLIJSMechanism::CSSCLIJSMechanism() +0xb51a
sscfcli +0xecdbc = CSSISenseInterface::`default constructor closure'() +0xa482c
sscfcli +0xed48a = CSSISenseInterface::`default constructor closure'() +0xa4efa
sscfcli +0xe66b0 = CSSISenseInterface::`default constructor closure'() +0x9e120
sscfcli +0xecc27 = CSSISenseInterface::`default constructor closure'() +0xa4697
sscfcli +0xed48a = CSSISenseInterface::`default constructor closure'() +0xa4efa
sscfcli +0x13bcc = CSSCLIJSMechInst::CallEvent() +0xc9c
sscfel +0x728d = CSSELIface::ForwardEvent() +0x6d
sscfel +0xf599 = CSSELServiceIface::OnPreInvoke() +0x109
sscfom +0x180d4 = CSSService::ELEventPreInvoke() +0x94
sscfom +0x188b2 = CSSService::InvokeMethod() +0x172
sscafwsv +0x4812f = CSSWfStep::Init() +0x1e3f
sscafwsv +0x48fbe = CSSWfStep::Init() +0x2cce
sscafwsv +0x4961f = CSSWfStep::Init() +0x332f
sscafwsv +0x49a85 = CSSWfStep::Init() +0x3795
sscafwsv +0x4a88a = CSSWfStepInst::RunOneStep() +0x15a
sscafwsv +0x4acf7 = CSSWfStepInst::Start() +0x47
sscafwsv +0x756a = CSSBCAdapterSvc::DoInvokeMethod() +0x1d0a
sscafwsv +0x17869 = CSSWfEngine::RunSingleProcess() +0x3f9
sscafwsv +0x17faa = CSSWfEngine::StartProcess() +0x35a
sscafwsv +0x1a7a2 = CSSWfEngine::DoInvokeMethod() +0x2162
sscfom +0x188fa = CSSService::InvokeMethod() +0x1ba
SSCAEIDI +0x3e75 = CSSEAIDispatchService::Dispatch() +0x155
SSCAEIDI +0x41b7 = CSSEAIDispatchService::DoInvokeMethod() +0x107
sscfom +0x188fa = CSSService::InvokeMethod() +0x1ba
sscafwsv +0x4812f = CSSWfStep::Init() +0x1e3f
sscafwsv +0x48fbe = CSSWfStep::Init() +0x2cce
sscafwsv +0x4961f = CSSWfStep::Init() +0x332f
sscafwsv +0x49a85 = CSSWfStep::Init() +0x3795
sscafwsv +0x4a88a = CSSWfStepInst::RunOneStep() +0x15a
sscafwsv +0x4acf7 = CSSWfStepInst::Start() +0x47
sscafwsv +0x756a = CSSBCAdapterSvc::DoInvokeMethod() +0x1d0a
sscafwsv +0x17869 = CSSWfEngine::RunSingleProcess() +0x3f9
sscafwsv +0x17faa = CSSWfEngine::StartProcess() +0x35a
sscafwsv +0x1a7a2 = CSSWfEngine::DoInvokeMethod() +0x2162
sscfom +0x188fa = CSSService::InvokeMethod() +0x1ba
sssabsvm +0x2a92 = LessComparison::operator()() +0x13f2
sssabsvm +0x427e = CreateSmiMThreadObj() +0xaae
siebmtshmw +0x1a2d9 = GetSmiTaskAPI() +0x1059
siebmtshmw +0x1a973 = GetSmiTaskAPI() +0x16f3

EXPECTED BEHAVIOR
-----------------------
Application should not crash

Cause

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