Consumer Goods: Query Cancel Button Not Working In Forecast Screen (Doc ID 1562755.1)

Last updated on MARCH 02, 2017

Applies to:

Siebel CRM - Version 8.1.1.9 [23016] and later
Information in this document applies to any platform.

Symptoms

In the Sales Volume Planning (SVP) screen, when the user initially invokes any of the buttons in the query mode,  nothing happens except a refresh of the applet.
On a second invocation, the query works, as expected.

Pressing Query should always work.

STEPS
1. Launch the Consumer Goods application with ACRs 480 and 526 applied.
2. Go to Sales Volume Planning > Baseline.
3. Go to the Category applet.
4. Buttons displayed show Menu and Query Button (before Query).
5. After the click of query: Menu, Go, Cancel, Query Assistant.

Result: Nothing happens.

6. Repeat Query.

Result: Query executes on second attempt.

Cause

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