The Browser Health Check does not detect Java SE Runtime Environment 7u21 (JRE 1.7_21). (Doc ID 1564554.1)

Last updated on MARCH 02, 2017

Applies to:

Siebel CRM - Version 8.0 SIA [20405] and later
Information in this document applies to any platform.

Symptoms

When JRE 1.7_21 is installed on the client PC, the Browser Health Check may show the following message while the web client is launched. This message is not shown when JRE 1.7_17 or previous version has been installed.

 

Cause

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