After CancelOperation in Browser Script, Hourglass Issues When Using Open UI.
(Doc ID 1564691.1)
Last updated on NOVEMBER 22, 2019
Applies to:Siebel Sales - Version 220.127.116.11  and later
Information in this document applies to any platform.
After the Siebel Browser Script that includes a CancelOperation executes, the mouse pointer is staying as an Hourglass for from 12 to 25 seconds, and then changing back to a pointer. This is also seen when a CancelOperation is issued in Open UI PR or PM code.
This behavior is not seen in HI, only in Open UI.
Set up a test - added a button to an applet, and in the Siebel Browser Script for the button, issue a CancelOperation. Compiled the change and found that after clicking on the button, the hourglass stayed in place of the cursor for 15 - 25 seconds. The cursor still worked, just it was an hourglass instead of a pointer.
This seems to hold true for both java script in Open UI, or for Siebel Browser Scripts.
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