Applet Control that Invokes Drilldown Method for a Defined Applet Drilldown shows Caption in HI but not in Open UI? Instead Open UI Client Shows the Underlying IDs for the Control Label, Caption. (Doc ID 1565698.1)

Last updated on MARCH 02, 2017

Applies to:

Siebel Tools - Version 8.2.2.3 SIA [23021] and later
Information in this document applies to any platform.

Symptoms

On :  8.2.2.3 SIA [23021] version, Configuration - General

ACTUAL BEHAVIOR  
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On the customized applet, a control linked to "Sales Rep" field is added to invoke "Drilldown" method. The caption is set to "...".  The caption shows up as "..." in high interactivity (HI) as expected. However, in Open UI, the login Id is shown instead.


EXPECTED BEHAVIOR
-----------------------
The dotted line should be displayed instead.

STEPS
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The issue can be reproduced at will with the following steps:

1. Add a new drilldown object for "SIS Account Entry Applet".
Name: SalesRep
Hyperlink: Sales Rep
View: Employee List ReadOnly View
Source Field: Sales Rep
Business Component: Employee
Destination Field: Login Name
Sequence: 2

2. Add a control on the applet.
Name: SalesRepDrilldown
Caption: ...
Method Invoked: Drilldown
Field: Sales Rep

3. Compile changes.
4. Login to application (in HI mode) using SADMIN user. The field is displayed as "...".
5. Login to application (in Open UI mode) using SADMIN user. Now, the field displays as "SADMIN" instead of "...".

BUSINESS IMPACT
-----------------------
Not provided.

Cause

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